March 2017 Baja Bulletin

New Claims Phone Numbers for ACE Insurance

ACE-InsurancePlease be aware that ACE Insurance has upgraded their claims center and now has new phone numbers for vehicle claims (the phone numbers for roadside assistance remain the same). ACE will be transferring calls made to the old phone numbers to the new system for the next year while they are completing the transition.

New Phone Numbers for ACE Insurance Claims:
Toll-Free from a Mexican Telephone: 01-800-801-0117
Direct Dial From a U.S. Phone: 011-52-818-864-9322
Direct dial from a Mexican landline or a Mexican cell phone: 01-818- 864 9322

New Phone Numbers to Get an Update on Your ACE Claim:
Claim update while in Mexico: 011-52-818-122-2214 or 01-818-122-2214
Claim update from US/Canada: 1-844-804-9288

Phone Numbers for Roadside Assistance (have remained the same):
Toll-free from a Mexican Telephone: 01-800-767-4357
Direct Dial from U.S. Phone: 011-52-554-195-5348
Direct dial from a Mexican landline or a Mexican cell phone: 01-554-195-5348

Remember that if you get into an accident in Mexico, you must call to make a claim right away, while you are still in Mexico.



Day at the Docks

Photo by Gary Graham

DBTC at Day at the Docks – Sunday, April 9th

Discover Baja will be at Day at the Docks on Sunday April 9, 2017 at San Diego Sportfishing Landings in Point Loma. This free family-friendly event goes from 9am-5pm and features booths, demos, seminars, food and entertainment, free fishing for kids, bay boat rides and more. Members who stop by to see us at the DBTC booth will receive a free gift. See you there!


Looking for RV Writer

Are you an RV/Motorhome expert with a flair for writing? Discover Baja is looking for RV experts to contribute to our website and newsletter. Please email with experience and background.


Semana Santa: April 9-16

Semana Santa (Holy Week) is coming up April 9-16, 2017 with Easter Sunday falling on the 16th. This is a very busy time in Mexico with many families taking vacation and many schools on spring break. Make sure to have advance reservations for accommodations.


Time Change on the Peninsula

The state of Baja California (norte) sprung ahead onto Daylight Savings Time on March 12. The state of Baja California Sur does not switch to Daylight Savings until April 2. Until then, both states are on the same time zone.


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